How can I return an item?Updated a year ago

You can return your order to us within 28 days from the date of delivery. (please note - the item needs to be received by us within the 28 day window.)

Please return items in their original, unworn condition with the tags attached for a full refund (excluding shipping costs). Remember to complete the returns form enclosed with your order and include it in your parcel.

Unfortunately, we don't yet offer free returns, so you'll need to send the package back at your own cost. 

Please send the item(s) to the address below:

The Ragged Priest Returns Department

Torque

Anchor Works

Holme Ln

Bradford

BD4 6NA

We recommend that you insure the return shipment, as you will be liable for any damage to the goods until we receive them. We also recommend that you use a secure, trackable shipper. Any parcels sent on a non-tracked service are sent at your own risk. Please keep your proof of postage in case your parcel is lost in transit. 

If returning an international order, clearly mark ‘RETURN GOODS’ on the description to avoid paying unnecessary charges.

Please note, a barcode label will be included on your returns form - this is for our warehouse only and not for the post office / courier service to scan.