How long does it take to return an item?Updated a year ago
This depends on the courier or shipping method that you choose when returning your item. Once we receive your return, our warehouse will process this and we will email you once your refund has been processed or exchange has been dispatched. Please note, returns can take up to 14 working days to be processed after receiving the item into our warehouse however we aim to process them as quickly as possible. Refunds can take 3-5 working days to be recieved back into your account depending on your bank. If your refund hasn't been received after 5 working days, please get in touch with our team at [email protected] and we will be able to supply you with information regarding your refund. Exchanges will be sent using our standard shipping service.