Refund policyUpdated a year ago

• If you do wish to return or exchange your item bought on theraggedpriest.com or from our London store, you can do it within 28 days from the date of dispatch/purchase
• The item will need to be returned in its original (unworn/unused) condition with tags attached.
• Unfortunately, we do not offer free returns, so you will need to send the package back at your own cost.
• If you have been sent an incorrect or faulty item, then this cost will be refunded back to you – please contact us before you post your item to arrange this.
• Any packages sent using a non-tracked service are sent at your own risk.
• If a refund is required this will be made by the same method as the original payment. Please allow 14 working days (20 days) from when we receive your package for your refund to be processed. You will receive an email once this has been completed.

Returns policy: 

Please return items in their original condition with the tags attached for a full refund (excluding our shipping costs). Remember to complete the returns form enclosed with your order and include it in your parcel.

Please send the item(s) to the address below:

The Ragged Priest Returns Department

Torque

Anchor Works

Holme Ln

Bradford

BD4 6NA

We recommend that you insure the return shipment, as you will be liable for any damage to the goods until we receive them. We also recommend that you use a secure, trackable shipper and retain proof of sending.

If returning an international order, clearly mark ‘RETURN GOODS’ on the description to avoid paying unnecessary charges.