Help with placing an order, payment options, order confirmation and cancellations.
Orders are processed Monday to Friday, excluding holidays. Once your order has shipped, we will email you a confirmation with tracking details. Please note that tracking may take up to 48 hours to update. We strive to deliver all orders within the es
Once an order is placed, we’re unable to guarantee changes or cancellations. This includes updating items, sizes, addresses, or adding discount codes. If you no longer want your order, you’ll need to return it once it arrives. Please contact us as so
If you haven’t received your order confirmation email within a few hours of purchase:. Check your spam/junk folder, as sometimes emails can end up there. Make sure you entered the correct email address at checkout. If you paid with PayPal, Klarna, or
We accept all major credit and debit cards (Visa, Mastercard, American Express) as well as PayPal, Klarna and Clearpay. You can also check out quickly with Shop Pay, Apple Pay or Google Pay. We also support local payment methods such as iDEAL, Bancon
We’ve partnered with Klarna and Clearpay to offer flexible payment options at checkout. Klarna. Pay in 30 days - receive your order first, then pay up to 30 days later. Pay in 3 instalments - split your purchase into 3 equal payments, interest free.
We always aim to offer fair prices on our collections. If you’ve bought something before it goes into a sale, unfortunately we can’t adjust the price or refund the difference on past orders. The Ragged Priest also reserves the right to change product